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Roles, RACI & FAQ

Last updated: September 2026 · Public page — same content whether you are signed in or not

HavenRify is decision-support for Nigerian real estate. Listings, scores, DD notes, and projections are informational — not legal advice, title insurance, a guarantee of title, or a formal valuation. Always confirm title with your own licensed solicitor and the relevant Lands Registry before committing capital. HavenRify counsel seals the listing; they are not your personal lawyer by default.

Platform

HavenRify counsel

Designated platform counsel. After the analyst, they re-read the pack and apply or withhold the Havenrified seal. That is HavenRify’s trust process — not personal representation unless you hire them separately.

Independent

Your solicitor

Your own licensed Nigerian counsel. They advise you on the purchase and confirm title at the Lands Registry. A Havenrified seal does not replace that work, a valuation, or title insurance.

Roles & responsibilities

Platform roles: admin, analyst, counsel, developer, and investor. Provider org types (developer, builder, seller) describe the company — builder and seller follow the developer duties below for listing go-live.

Developer / provider

Property seller, builder, or developer company onboarding a project (org types: developer, builder, seller).

Access: Provider Console (/developer) · Training SOP (/developer/training)

Does

  • Create a provider organisation and complete KYC (e.g. CAC for developers).
  • Draft listings (type, tenure, optional beds/GFA) and upload the Nigeria title pack (PDFs with correct document types).
  • Add or replace listing photos (up to 10) and one brochure PDF on /developer.
  • Submit the listing for review when the required pack is complete.
  • Keep project facts, price, and description accurate.
  • Optionally enable negotiated-entry modelling on a listing so Diligence buyers can stress-test a haircut. Asking price stays the list price; this is off by default.
  • Respond to analyst or counsel requests for missing or clearer documents.

Does not

  • Publish a listing as verified / Havenrified on their own.
  • Issue or override the HavenRify Score.
  • Apply the HavenRify counsel seal.
  • Act as HavenRify operations or give legal opinions through the platform.

Analyst

Designated HavenRify diligence operator.

Access: Analyst queue (/analyst) · Training SOP (/analyst/training)

Does

  • Claim and review due diligence on submitted listings.
  • Confirm instruments, write an investor-safe summary and internal notes, and mark ready for counsel.
  • Confirm instruments against the designated title basis (shown on the queue). If the pack is allocation and basis is still C of O, escalate to counsel/ops — do not set the basis yourself.
  • Read FR-1 file-risk factors and quote issues in notes. Escalate if you disagree with the badge.
  • Run or refresh score analysis when diligence is ready (with admin/counsel as operators).

Does not

  • Assign file risk (low / medium / high / critical) — FR-1 is computed.
  • Apply the final Havenrified seal (counsel or admin only).
  • Set title basis (allocation vs C of O) — counsel is accountable; ops may record it.
  • Replace the developer’s duty to supply accurate KYC and title documents.
  • Act as the investor’s or developer’s personal lawyer.
  • Guarantee title or investment outcomes.

HavenRify counsel

Designated HavenRify counsel (platform seal authority — not your personal solicitor by default).

Access: Counsel seal queue (/counsel) · Training SOP (/counsel/training)

Does

  • Review analyst-prepared diligence and FR-1 file-risk factors before sealing.
  • Designate title basis (C of O or allocation letter) on /counsel before expecting an allocation pack to be marked ready.
  • Apply the Havenrified seal, which publishes the listing as verified.
  • Optionally override file risk at seal with a written audited reason.
  • Gate what investors see as counsel-backed / sealed inventory.
  • Escalate incomplete or disputed title packs instead of sealing.

Does not

  • Collect day-to-day KYC or marketing assets for the developer.
  • Provide personal legal representation to the developer or investor unless separately engaged.
  • Insure title or underwrite the transaction.
  • Bypass a missing required title pack for a normal seal.

Operations

HavenRify client operations (platform role ops — not org membership ops_assistant).

Access: Ops console (/ops) · Training SOP (/ops/training)

Does

  • Client liaison and optional assist at /ops (not a go-live gate). Provision client orgs; attach as ops_assistant on /developer — visible on Activity.
  • Grant Diligence/Desk buyer plans. Review interest offers. Chase missing KYC or title-pack files.
  • Record title basis with counsel guidance (allocation vs C of O) — this is not a seal.
  • Escalate authenticity questions to analyst and seal questions to counsel.

Does not

  • Assign platform roles (admin only).
  • Apply the Havenrified seal, mark analyst-ready, or impersonate the client.
  • Gate KYC / submit-for-review, or substitute for Lands Registry confirmation.

Admin / owner

HavenRify platform operator.

Access: Full operator surfaces (admin privileges)

Does

  • Everything operations can do, plus assign admin, operations, analyst, and counsel.
  • Incident response. Plan-tier listing-cap override until billing is self-serve.

Does not

  • Gate KYC, uploads, photos, brochure, or submit-for-review.
  • Replace counsel judgment as the default path for seals.
  • Substitute for Lands Registry confirmation.

Investor / buyer

Default account role for people browsing and acting on listings.

Access: Dashboard (/dashboard) and public property pages

Does

  • Browse published listings, scores, attestation hashes, and instrument metadata — not automatic title-pack PDF downloads.
  • Save projects and use ROI / expert projection as decision-support.
  • See Base-case expert projection at asking price; Diligence/Desk unlock Bear/Base/Bull. Negotiate/costs appear only if that seller enabled them.
  • On Diligence or Desk, read location and site risk (flood/drainage/safety layers when mapped). View only — not in the public score.
  • Start escrow offers (including pending mode when live payments are not configured).
  • Open watermarked instruments only when counsel has released them for your plan or escrow stage (after NDA).
  • Ask the Trust Advisor with listing-scoped evidence prompts where enabled.

Does not

  • Edit another party’s title pack or force a seal.
  • Download the full title vault because Diligence was granted — plans unlock analytics, not deeds.
  • Assign file risk or location risk — both are computed or mapped, not picked by the buyer.
  • Treat the score or attestation as a valuation or legal clearance.
  • Expect funded escrow until payment rails are live for that offer.

Trust pipeline

Analyst prepares diligence and the score path; HavenRify counsel seals. Developers cannot self-publish as Havenrified. Your own solicitor still confirms the purchase.

  1. 01

    Provider setup

    Developer signs up, creates an organisation, and completes KYC.

  2. 02

    Draft + title pack

    Listing is drafted; required PDFs are uploaded with correct document types.

  3. 03

    Submit for review

    Provider submits. Listing moves into diligence (in progress).

  4. 04

    Analyst review

    Analyst reviews DD, flags risk, and prepares score / counsel handoff.

  5. 05

    Counsel seal

    Counsel seals → published + verified listing and published HavenRify Score path.

  6. 06

    Investor action

    Investors view sealed inventory, projections, and may open escrow offers.

RACI — listing go-live

  • R — does the work (Responsible)
  • A — owns the outcome (Accountable)
  • C — provides input (Consulted)
  • I — kept in the loop (Informed)
ActivityDeveloperAnalystHavenRify counselAdminInvestor
Provide KYC + title packR/ACIC—
Listing photos + brochureR/A——CI
Draft property & upload documentsR/AIIC—
Submit for reviewR/AIII—
Designate title basis (C of O vs allocation)ICAR—
DD review, notes, mark readyCRCI—
File risk (FR-1 compute)IIAI—
Score compute / publishIRCA*I
Havenrified sealICR/ACI
Public listing liveIIACI
Escrow offer (pending OK)I——CR/A
Dispute / incidentCCCAI
  • A* — Admin is accountable for platform process; counsel remains accountable for the seal decision.
  • Title basis: counsel is accountable for accepting an allocation chain. Admin/ops records it. Analysts review against it and cannot set it.
  • File risk (FR-1) is computed by the system. Counsel (or admin) is accountable only for an audited override at seal. Analysts are informed and quote issues in notes.
  • There is no minimum composite score required to seal. Seal plus score compute is the publish gate.
  • Builder and seller org types follow the same Developer column for listing go-live.

Nigeria title pack

  • Certificate of Occupancy (C of O)Required
  • Survey planRequired
  • Deed of AssignmentRequired (or sublease on a unit)
  • Deed of subleaseUnit alternative to assignment
  • Governor’s ConsentStrongly preferred
  • Gazette / ExcisionWhere applicable
  • Building / occupancy / planning extrasPreferred by type and tenure

Nigeria title words

Plain meanings for the pack. Staff acronyms (publish checks, pack heat) stay on the operator consoles. This is not legal advice.

Certificate of Occupancy (C of O)
The state’s grant of occupancy for a parcel. Usually the root of title for a plot or whole building.
Allocation letter
A government or estate allocation of a plot before a C of O is issued. On HavenRify this path also needs a seller attestation.
Seller attestation
A signed statement (often a management-email PDF) that the seller is the allottee or has the right to transfer an allocation.
Survey plan
The measured drawing of the parcel — beacons, area, coordinates. Plot acreage is compared to this, not to a unit’s floor area.
Deed of Assignment
The instrument that transfers the seller’s interest in the land to the buyer.
Deed of sublease
A unit alternative to assignment: the occupier’s interest under a headlease, not a second plot claim.
Governor’s Consent
Consent often required under the Land Use Act before assignment of a statutory right of occupancy. Strongly preferred when the root needs it.
Gazette / excision
Official publication that land was excised from government or forest acquisition. Required on HavenRify only when the pack claims an excision root — not on every listing.
Havenrified
HavenRify counsel has sealed the listing for the marketplace. Not title insurance and not your personal solicitor.

FAQ

Roles & who does what

What is the difference between analyst and HavenRify counsel?

Analysts review the pack, write summary and notes, and mark ready. They do not assign file risk. File risk (FR-1) is computed from the pack; it is the queue badge (how hot the pack is), not the public HavenRify Score. HavenRify counsel independently re-reads, may override file risk with a written audit at seal, then seals or withholds. That is not the same person as your own solicitor.

Is HavenRify’s counsel my personal lawyer?

No. HavenRify counsel seals inventory for the platform trust process. That is not personal legal representation for the developer or investor. Hire your own licensed solicitor for the purchase, and confirm title at the Lands Registry, unless you separately engage that same counsel for that purpose.

Can a developer publish a verified listing themselves?

No. Developers draft, upload, and submit. Verified / Havenrified publication requires HavenRify counsel (or admin acting in the seal path).

What can an investor see before a seal?

Unsealed listings are not presented as counsel-verified public inventory. Provisional scores may exist internally; investors see the full published composite only after the publish path completes.

What documents can investors see after a seal?

By default: public DD summary, HavenRify Score, attestation hash, marketing media, and instrument metadata (name, hash fingerprint, risk band) — not title-pack PDF downloads. Diligence / Desk unlock analytics, not automatic deeds. Counsel may release a watermarked stream in the investor data room for Desk or active escrow after an NDA. Plan upgrades are ops-granted while card billing is pending.

Who assigns analyst and counsel accounts?

HavenRify admin / owner assigns operator roles at /ops (admin, analyst, or counsel) for accounts that already exist. Clients do not self-promote to analyst or counsel.

Who sets title basis (C of O vs allocation letter)?

Counsel is accountable. Operations or admin records it on /ops or /counsel. Analysts consult: they review against the designated basis and must not mark ready on a C of O default if the root is an allocation letter. They cannot flip the switch. The allocation path still needs allocation letter, seller attestation, survey, and deed.

Process & timing

What do gazette, C of O, and Governor’s Consent mean?

A C of O is the Certificate of Occupancy for the parcel. A gazette is the official notice that land was excised from government or forest acquisition — only when the root is an excision. Governor’s Consent is often required before assigning a statutory right of occupancy. Short definitions for the whole pack are on this page under Nigeria title words. None of this replaces Lands Registry confirmation or your own solicitor.

What is a complete title pack?

To submit, plots and whole buildings need Certificate of Occupancy (or allocation letter plus seller attestation), Survey plan, and Deed of Assignment. A unit may use a deed of sublease instead of assignment; a plot survey is enough. Governor’s Consent and Gazette / Excision are strongly preferred where applicable. Buildings and units may also show preferred extras (approved building plan, occupancy/fitness, LASBCA for a whole building, tenancy schedule, planning approval). Those extras are preferred evidence — not a second seal. We verify the title chain on the land.

What are listing type and tenure?

Type is residential, commercial, land, industrial, or mixed-use. Tenure is how the asset sits on land: plot, whole building, or unit. Optional fields (beds, internal sqm, plot sqm, use class, unit label) do not change the hard pack. Tenure does: a unit can submit with assignment or sublease. Internal sqm is floor area; plot sqm is the acreage compared to the survey.

How long does counsel seal take?

Service targets: about 5 business days after a complete pack on Pipeline plans, and a 48-hour target on Estate plans. Timing starts when the pack is complete and submitted — not when a draft is first created.

What if documents are incomplete or disputed?

The listing stays unpublished. Analyst or counsel will request fixes. Incomplete chains are not sealed under the normal path.

Is there a minimum HavenRify Score to publish?

No. There is no minimum composite required for seal. The publish gate is counsel seal plus the score publish path — not hitting a numeric threshold.

Score & trust signals

What does the HavenRify Score mean?

A 0–100 decision-support composite weighted across title integrity, document completeness, developer trust, and investment return. Return bands depend on listing type. It is not a valuation, legal clearance, or guarantee. The analyst/counsel queue badge is File Risk Index FR-1 (how hot the pack is), which feeds an internal risk_scores row — it is not this public composite. Flood, drainage, and neighbourhood-safety layers are a separate Location & site risk (LV-1) view for Diligence and Desk buyers only, and they do not move the composite.

Does the score include flooding or neighbourhood safety?

No. Those layers are Location & site risk (LV-1), separate from FR-1 file risk and from the public composite. Diligence and Desk buyers can read the listing panel when a named source is mapped. Browse sees an upgrade prompt. Unmapped is not “low.” This is not a flood certificate or a police clearance.

What is provisional vs published score?

Provisional scores can compute when documents are ingested. Published scores are released when diligence is verified / published for investors. Until then, the UI may show that the score is pending verification.

What does Havenrified / sealed mean?

HavenRify counsel has applied the platform seal. The listing is published as verified under HavenRify’s process. It still does not replace Lands Registry confirmation or advice from your own solicitor. HCIS-0.6 pre-publish gates (including plot-vs-plot area checks) must pass or HavenRify counsel records an audited override. Unit floor area is not treated as plot acreage.

Can a listing be on Discover without being Havenrified?

Yes. Discover shows listings with status published, including files still under counsel review. That is not a Havenrified seal and not a paid-plan shortcut. Unsealed pages do not get the badge, a published HavenRify Score, the expert projection, an attestation, or go-live buyer alerts. The normal provider path stays draft until counsel seals. Pipeline and Estate quotas buy concurrent listings and seals per quarter — they do not skip the seal.

What is a featured Discover slot?

A featured slot is a 30-day bump to the top of Discover after counsel seals the file — not an extra listing and not an extra seal. The plan number is how many of your listings can be featured at the same time: Starter 0, Pipeline 1, Estate 3. If those slots are already used, the next seal still goes live; it just sorts with the rest until a featured window expires. Featured is not a substitute for a Havenrified badge.

Why HavenRify

What am I actually paying for?

A diligence workflow gated by HavenRify counsel: required Nigeria title pack, CAC or NIN KYC on the provider, analyst review, a published 0–100 HavenRify Score, and a Havenrified seal developers cannot issue themselves. Buyer plans unlock analytics and (when HavenRify counsel releases them) watermarked instruments — not automatic deed downloads. Funded escrow, when live, is 1.5% of the offer (minimum ₦150,000, capped at ₦5,000,000). Interest itself is free and starts at ₦5,000,000.

How is this different from a listing site or a solicitor?

Brochure sites do not require a title pack or a HavenRify counsel seal. Your solicitor represents you on one deal. HavenRify counsel only seals the listing for the marketplace. We refuse incomplete packs, record KYC, compute file risk and a public score, and only then let investors register interest. We are not your lawyer and we do not insure title.

Does HavenRify automatically check the Lands Registry and the courts?

Not as a live nationwide API. What is live: Prembly/Mono KYC, a hard pack gate, analyst notes, HavenRify counsel seal, and computed file risk from the uploaded instruments. Land-registry, Surveyor-General, and lis pendens corroboration are assisted or still on the roadmap. Always confirm title with your own licensed solicitor and the relevant Lands Registry before committing capital.

Money & escrow

Can I start an escrow offer without live payments?

Yes. Offers can proceed in pending mode when live payment keys are not configured. Listing and diligence are not blocked on payment provider registration. Minimum interest is ₦5,000,000.

What does HavenRify charge on a funded offer?

1.5% of the funded offer amount, with a ₦150,000 minimum and a ₦5,000,000 cap. There is no charge when you only register interest. Checkout stays off until ops enables pay on that specific offer.

Who holds funds when payments are live?

Funded checkout, when enabled, follows the payment provider’s terms. HavenRify is not a bank or title insurer.

Liability & limits

Is this legal advice or title insurance?

Neither. HavenRify provides informational decision-support and a counsel-backed seal process for listings on the platform.

Who is responsible if title later fails?

Providers are responsible for the accuracy of KYC and documents they submit. Investors must confirm title with their own licensed solicitor and the Lands Registry before committing capital. HavenRify counsel’s seal and the score do not insure title.

Where do I read the commercial and privacy terms?

See Terms, Privacy, Cookies, and SLA on the HavenRify site, plus the public Scoring methodology page for how the composite is built.

Related

Questions: hello@havenrify.com